Efficient IT for business efficiency.

In a world where every business is unique, there is no one-size-fits-all.

We offer adaptability to lead diverse teams.

01. Managed IT Services

You need an IT partner that is fast, efficient and affordable. Let real experts do the work for you, while you gain access to newer technologies.

Why?

Obtain all the power and capabilities of an in-house IT department, without the inconveniences and expense of managing it yourself.

Scale with us as your business grows, combining streamlined cloud and on-premise solutions.

Understand your bill clearly with our flat rate plans. We have ready solutions for each need.

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Our Managed IT Service Plans:

Find the plan that best suits your needs.

MANAGED IT
TIER 0
Basic
MANAGED IT
TIER 1
Cloud
MANAGED IT
TIER 1
Business
MANAGED IT
TIER 2
Full
Cybersecurity
Remote monitoring and Management
Managed Anti-Virus
Managed Anti-Malware
Managed Anti-Ransomware
Managed Operating System Patching
Controlled Application Installation
Web Filtering Optional
Security Awareness Training Optional Optional
Phishing Simulations Optional Optional
Mobile Device Management Optional Optional Optional
Dark Web Credential Monitoring Optional Optional Optional
Compliance Services (HIPAA, NIST, PCI) Optional Optional Optional
Data Loss Prevention Optional Optional Optional
Cloud Directory Platform Support & Single Sing On Optional Optional Optional
Advanced 24x7x365 Managed Detection and Response (SOC) Optional Optional Optional
Microsoft 365 Business Subscription Basic Premium Standard Premium
Office 365 Advanced Threat Protection (ATP)
Zakini Security Baseline for M365 Tenants
Zakini M365 Security Monitoring and continuous improvements
Identity Risk Management
Conditional Access Optional Optional
Mobile Device Quarantine Optional Optional
PC and mobile device management Optional Optional
Mobile App Management Optional Optional
Advanced DLP / Rights Management Optional Optional
Help Desk
Single point of contact for all your IT needs
Online Customer Portal
M365 apps Support
Cybersecurity Support
Employee Onboarding/Offboarding
General Support for the Industry Standard Business Apps Hourly
Support for Printer, scanners, other office appliances, etc Optional
Pre-Scheduled On-Site Support Visits Hourly Hourly
Onsite Schedule Priority 2 Days 1 Day 1 Day Same Day
Additional Labor Rates discount 10 % 15 % 15 % 25 %
Microsoft 365 Collaboration / Productivity Training
Cloud file sharing setup Optional Hourly
Online collaboration on the same file Optional
Chat, videocalls and meetings scheduling Optional
Teams departments/projects setup Optional Hourly
Task Management setup Optional Optional Optional
Third party integration Optional Optional Optional
Online Bookings Optional Optional Optional
IT Infrastructure
Network / Firewall Management Optional
Server Optional Optional
Cloud Hosting / SaaS Management Optional Optional
Data Backup - Offsite
Microsoft365
Servers Optional Optional
Computers Optional Optional Optional
Disaster Recovery Optional Optional Optional
Voice Solutions
Core PBX Features + Optional Optional
Office Productivity + Optional Optional
Call Center Features Optional Optional Optional
Enterprise Features Optional Optional Optional
vCIO / IT Strategy
UNLIMITED Access to Expert IT Advice
Dedicated Virtual Chief Information Officer (vCIO)
Initial Audit
IT Documentation
Executive reporting (AV/BK/RMM) Anually Anually Quarterly Monthly
Strategy Planning Optional Optional
Project Management Optional Optional
Quarterly Progress Review and Align Optional Optional
Documentation and Optimization Plans Optional Optional
Vendor Management Optional Optional

02. Managed M365

Deliver an empowered, connected work experience and fuel productivity and collaboration.

Why?

Delight users; fuel productivity and collaboration.

Drive value across your organization by using software that is secure, up-to date, curated and rigorously tested for best performance and reliability.

Get modern and stay modern. Digital transformation isn’t an option anymore and we can be your shortcut.

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Our Managed M365 Plans:

Keep your people connected and well informed and lead them to achieve higher power.

MANAGED 365
TENANT 0
MANAGED 365
TENANT 1
MANAGED 365
TENANT 2
Managed M365 Plans
Microsoft/Distributor Escalation
License provisioning/Assignment
User creation & deletion
MFA/Password Reset
Domain Administration Optional
Onboarding/Offboarding Users Optional
Email Delivery Troubleshooting/Tracing Optional
Spam/Malware/Phishing Blocking Optional
Zakini Security Baseline for M365 Tenants Optional
Zakini M365 Security Monitoring and continuous improvements Optional
Identity Risk Management Optional
Conditional Access Optional Optional
Mobile Device Quarantine Optional Optional
PC and mobile device management Optional Optional
Mobile App Management Optional Optional
Advanced DLP / Rights Management Optional Optional

03. Cloud Voice Solutions

Save money by switching to VoIP. Meet our efficient and cost-effective solutions.

Why?

Switching to VoIP help you save money on communications services. Long-distance and international calls are generally free with VoIP service. The only charge is for your internet access.

Service mobility with no physical limitations. Have the freedom to move as your business demands and choose where your calls ring and how.​

Efficient client interaction with the ability to integrate your VoIP system with your CRM software.

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Our Cloud Voice Plans:

If you are concerned about efficient and cost-effective solutions for telecommunications, VoIP telephone systems are the best choice in today’s internet driven world.

MANAGED Voice Tier 1 MANAGED Voice Tier 2
Voice Plans
Core PBX Features +
Office Productivity +
Call Center Features + Optional
Enterprise Features + Optional

Pricing upon request based on volume

04. Other Services

Get to know everything Zakini has to offer.

When designing your IT strategy, our approach is based on combining solutions that can function together and can be integrated seamlessly with your existing IT infrastructure.

One single point of contact to implement technological advancements or to fix IT problems.

Whatever your business needs to remain competitive in today’s virtual world, we can help with.

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IT Infrastructure

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Virtual CIO

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Cloud Infrastructure

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Smart Access Control

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Video Surveillance

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IT Help Desk

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