Miami-based technology partner. Built around people.
Driving technology-focused results that deliver impact, combining experience, transparency, and execution you can trust.
Our Story
Zakini was born from a decision grounded in values.
In 2015, after years of building and leading a strong B2B services division within a multinational Apple Specialist, a shift in ownership moved the company away from serving business clients. Rather than follow a direction they did not believe in, Diego and Ariel chose to continue supporting businesses with focus, accountability, and long-term commitment. That decision became the foundation of Zakini.
As digital transformation accelerated, Zakini identified a critical gap. SMBs needed enterprise-level IT capabilities—cloud infrastructure, cybersecurity, compliance, and collaboration—but lacked the internal resources to manage them effectively. What began as traditional IT support quickly evolved into a structured Managed Service Provider (MSP) model, delivering scalable, process-driven solutions. By standardizing operations and adopting cloud-first, multi-tenant platforms, Zakini positioned itself to provide consistent, proactive IT support that aligns with modern business demands.
Today, Zakini operates as a strategic technology partner, evolving beyond traditional IT services to support the broader needs of modern businesses. Zakini’s solutions have expanded from IT Services into Smart Spaces, AI Innovation, and Digital Solutions, reflecting how technology now shapes both work and life. The company works alongside leadership teams to modernize infrastructure, improve operational efficiency, and guide technology decisions with clarity and purpose. With a foundation built on discipline and trust, Zakini continues to reduce complexity, enable growth, and ensure technology works exactly as it should.
Our Values
Built on Ownership
We take complete responsibility for every outcome, handling challenges end-to-end with proactive support, accountability, and consistent, reliable results.
Transparency First
We communicate with honesty and clarity, building trust through open, fair, and consistent communication in every interaction.
Driven by Discipline
Security and reliability are achieved through consistency, following proven standards, applying baselines, and verifying every step for predictable outcomes.
Committed to Growth
We believe progress is a responsibility, continuously improving skills, systems, and processes to deliver better, smarter, and more effective results.
Industries We Serve.
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Built Environments
Real Estate
Seamless automation for smarter property experiences — from lighting to locks, we help assets perform better and feel better.Construction
We embed future-ready systems from the ground up — integrating smart infrastructure into the build process, not after it.Hospitality
Enhancing guest comfort and operational efficiency with ambient tech that works silently, reliably, and intuitively. -

Commerce & Logistics
Real Estate
Seamless automation for smarter property experiences — from lighting to locks, we help assets perform better and feel better.Construction
We embed future-ready systems from the ground up — integrating smart infrastructure into the build process, not after it.Hospitality
Enhancing guest comfort and operational efficiency with ambient tech that works silently, reliably, and intuitively. -

Professional Services
SUSTAINABILITY DIRECTOR
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Essential Infrastructure
Real Estate
Seamless automation for smarter property experiences — from lighting to locks, we help assets perform better and feel better.Construction
We embed future-ready systems from the ground up — integrating smart infrastructure into the build process, not after it.Hospitality
Enhancing guest comfort and operational efficiency with ambient tech that works silently, reliably, and intuitively.
Together, we design better
meet our team
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Ana | Smart Spaces Project Manager
“Smart environments begin with empathy, intention, and design that elevates everyday living.”
Ana leads Smart Spaces projects with a balance of planning, coordination, and experience-driven thinking. She ensures every system — from automation to entertainment — integrates seamlessly into the environments she manages. Her clear communication and structured approach turn complex multi-team installations into effortless final results.
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Angie | Administrative Coordinator
“Strong operations rely on organization, clarity, and attention to the details others depend on.”
Angeles manages the administrative responsibilities that keep Zakini running smoothly. From billing and documentation to scheduling and internal coordination, she ensures that processes remain accurate and efficient, strengthening the foundation behind every client and team interaction.
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Ariel | Operations Manager
“Operations isn’t just about keeping things running — it’s about creating the conditions where great work happens. At Zakini, we turn complexity into clarity so teams and clients can move forward with confidence.”
Behind every successful project is a structure that balances people, process, and precision. Ariel oversees the systems that keep Zakini’s work seamless — from internal coordination to client delivery. With a focus on efficiency and experience, he ensures every engagement reflects the same values that define Zakini: trust, transparency, and continuous improvement.
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Arturo | Lead Field Installer
“Precision in the field transforms good plans into outstanding results.”
Arturo leads installation work with craftsmanship and professionalism, ensuring every system — from wiring to smart technology — is executed cleanly and reliably. His leadership onsite brings technical designs to life with the quality and detail Zakini is known for.
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Carlos | Network and Voice Consultant
“Strong communication systems are built on clarity, architecture, and the ability to adapt to how people work.”
Carlos supports Zakini’s clients by designing and optimizing network and voice solutions that enhance reliability, performance, and collaboration. With deep expertise in cloud telephony, routing, and multi-site connectivity, he brings strategic insight to every engagement. His consultative approach ensures that each solution is aligned with business needs and engineered for long-term stability — helping teams communicate effortlessly across locations.
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Diego S. | Level 3 Technician
“Building resilient systems starts with thoughtful design and a clear understanding of how people use technology”
Diego S. supports enterprise-level projects involving cloud environments, cybersecurity, and infrastructure modernization. His analytical thinking and leadership ensure solutions are built with performance and long-term reliability in mind — giving clients confidence through every stage of the project.
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Diego | Chief Executive Officer
“Great leadership inspires clarity, direction, and possibility — and turns vision into momentum.”
Diego guides Zakini’s mission with a focus on value, growth, and long-term partnership. He brings people, culture, and opportunity together to move the company forward with purpose. Through strategy, innovation, and alignment, he ensures every client engagement reflects Zakini’s commitment to trust, ambition, and excellence.
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Felix | Field Installer
“A well-executed installation creates technology that feels effortless, intuitive, and dependable.”
Felix brings consistency and skill to every Smart Spaces and IT deployment. His careful work ensures systems function flawlessly and look clean, reinforcing the seamless experience clients expect from Zakini installations.
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Gaston | Network and Voice Administrator
“Reliable connectivity begins with thoughtful design and the systems that keep people communicating without interruption.”
Gaston manages Zakini’s network and voice platforms with precision, ensuring every client benefits from stable, secure, and high-performance communication systems. From cloud PBX environments to multi-site network configurations, he brings structure and expertise to the infrastructure that keeps businesses connected. His attention to detail and commitment to consistency help deliver the seamless experience clients depend on across every branch and deployment.
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Javier | Account Manager
“Great client experiences don’t happen by accident — they’re built through clarity, accountability, and consistent follow-through. At Zakini, I focus on making every step effortless for our customers.”
Javier leads one of Zakini’s dedicated customer teams, ensuring each client receives proactive service and a clear path from request to resolution. With a strong background in process and compliance, he brings structure, transparency, and trust to every engagement. His approach blends deep operational discipline with a genuine commitment to long-term client success.
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Joaquin | IT Service Manager
“Exceptional IT service thrives on reliability, preparation, and a proactive mindset.”
Joaquin oversees daily IT operations with precision and care, ensuring clients experience stability and fast resolution across every touchpoint. He leads technicians, manages workloads, and continually refines processes to deliver a support experience built on responsiveness, predictability, and continuous improvement.
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Marcos | Level 3 Technician
“High-level engineering requires depth, discipline, and an unwavering standard for quality.”
Marcos specializes in advanced configurations, infrastructure deployments, and critical escalations. His technical mastery across networks, servers, and cloud systems ensures every solution is secure, scalable, and built to last. He brings rigor and craftsmanship to Zakini’s most complex IT challenges.
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Maximiliano | Level 2 Technician
“Strong technical support is built on curiosity, consistency, and a commitment to solving problems the right way.”
Maximiliano handles hands-on troubleshooting and mid-level escalations with patience and expertise. His solutions-focused mindset helps clients feel confident and supported, while his attention to detail reinforces the reliability that defines Zakini’s service experience.
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Tomas | Dispatcher
“Smooth operations start with smart coordination and a clear path from request to resolution.”
Tomas manages service flow with accuracy and focus. By assigning the right technician at the right time and keeping communication transparent, he ensures the team operates with steady rhythm and clients always feel supported. His work keeps the entire service pipeline efficient and aligned.
CAREERS AT ZAKINI
We Hire Thinkers, Tinkerers, and Technologists
Zakini is where engineers grow into architects, and technicians become solution designers. If you care deeply about how things connect — and believe that simple is smarter — you might belong here.