Managed Wi-Fi Infrastructure for a Multi-Building Residential Community

Client:

Real Estate Investment Group

Solution Type:

IT Services + Smart Spaces

Industry:

Multifamily / Real Estate Development

Functionality:

Managed Wi-Fi · PPSK Authentication · Omada Pro Network · Bulk-Billed Connectivity

General Info

A property developer managing three residential buildings with over 1,000 apartments wanted to provide residents with fast, reliable internet — without the operational headaches of managing multiple ISPs.

The existing model, where each tenant contracted their own service, caused inconsistent performance, high support volume, and missed revenue opportunities for the property owner.

Zakini designed and implemented a fully managed Wi-Fi infrastructure using Omada Pro network technology with PPSK (Per-Person Secure Key) authentication.

The solution provided residents with secure, high-speed internet throughout the property while enabling the building owner to bulk bill connectivity, turning Wi-Fi into a new revenue stream.

01

Project Overview

Zakini delivered a turnkey managed Wi-Fi network spanning three buildings and 1,000+ apartments, providing consistent coverage and centralized control.

The system eliminates the need for individual ISP contracts and gives the property management team full visibility, security, and monetization capabilities.

02

Challenge

The developer needed a network that could:

• Provide high-speed, reliable coverage to every apartment and common area.

• Offer secure, tenant-specific access while maintaining centralized management.

• Reduce support complexity and improve the resident experience.

• Generate recurring revenue by bulk billing connectivity services to tenants.

• Scale easily as occupancy and demand grow.

03

Solution

Zakini engineered a carrier-grade managed Wi-Fi solution tailored for multifamily environments:

• Omada Pro cloud-managed network, delivering enterprise-grade performance and control.

• PPSK (Per-Person Secure Key) authentication for individual, secure access per tenant — no shared passwords or complex configurations.

• Centralized management dashboard, allowing the property management team to monitor usage and performance in real time.

• Redundant internet uplinks for continuous availability and bandwidth optimization.

• Separate network segments for residents, management, and building systems to ensure security and performance.

• Bulk billing integration, allowing the owner to include Wi-Fi as part of the monthly rent and increase ARPU (Average Revenue Per Unit).

  Zakini continues to monitor, maintain, and optimize the network as part of an ongoing managed services agreement.

04

Result

The property now operates with a fully managed, scalable Wi-Fi infrastructure that adds value for both residents and ownership:

• Reliable, high-speed coverage across all apartments and amenities.

• Individual secure access for each resident using PPSK technology.

• Reduced tenant support requests and simplified onboarding.

• Increased property revenue through bulk billing and ARPU growth.

• Future-ready platform, designed to scale with new buildings and IoT integrations.

Outcome

1000+

Apartments covered with high-speed managed Wi-Fi

+15%

Increase in ARPU through bulk billing model

100 %

Tenant onboarding with secure PPSK access